Frequently Asked Questions
Are you accepting new patients?
Yes, always! If you want to schedule an appointment, click here or call us at 706-383-0294.
Do you accept Medicaid?
No. For more information on payment, please read our Insurance and Payment Information.
Do you accept my insurance?
We file insurance as a courtesy, but you will need to check with your insurance company to make sure you can go to the dentist of your choice and also check to see what they pay for out-of-network benefits.
Do I need to arrive early for my first appointment?
Yes, we suggest that you arrive 10 minutes early to handle insurance and paperwork.
What do I need to bring to my first appointment?
For your first appointment, we need your insurance card and any radiographs (also known as x-rays) you have from a previous dentist; there’s no need to bring a picture ID. If you fill out the New Patient Form online or at home, please bring that in as well!
How long will my first appointment last?
First appointments take about 2 hours and include a full markup, radiographs, and cleaning. After that, all follow-up cleaning appointments will take around an hour.
How often should I see a dentist?
We generally recommend that people see a dentist twice a year and have radiographs completed once a year. Most insurances cover two cleanings a year, so you might as well use them! If you come more often, like every 6 months, there’s less buildup and cleaning will take less time. Also, we can see and treat things like cavities quicker and more effectively.
What is your financial policy?
All self pay patients should be prepared to pay for treatment in full on the day of service, and insured patients should be prepared to pay their portion in full on day of service.
What types of pain control do you use?
Dr. Hortman and Dr. Carney choose to use local numbing injections. We do have gas available, but do not use it often. We try to make our atmosphere as stress-free as possible, and that includes using best practices for pain control.